Service Disruption — VIP Preferred Investigating | October 7th at 10:40 AM PT
On October 2 at 1:31 PM PT a service interruption with a third-party provider that processes driver's license data was identified. What is affected • Check cashing and cash advance transactions at the kiosk are unavailable. Patrons can visit the cage for these services. • ATM services are not affected and remain operational.
Current status Our teams continue to prioritize this issue with the third-party provider although we have been unable to implement a solution.
Next update We will post an update by ~5:00 AM PT on October 7, 2026, or sooner if service is restored or the situation changes.
Posted Oct 07, 2026 - 17:41 UTC
Update
Service Disruption — VIP Preferred Investigating | October 6th at 5:00 PM PT
On October 2 at 1:31 PM PT a service interruption with a third-party provider that processes driver's license data was identified. What is affected • Check cashing and cash advance transactions at the kiosk are unavailable. Patrons can visit the cage for these services. • ATM services are not affected and remain operational.
Current status Our teams continue to prioritize this issue with the third-party provider although we have been unable to implement a solution.
Next update We will post an update by ~9:00 AM PT on October 7, 2026, or sooner if service is restored or the situation changes.
Posted Oct 06, 2026 - 23:41 UTC
Update
Service Disruption — VIP Preferred Investigating | October 6th at 9:00 AM PT
On October 2 at 1:31 PM PT a service interruption with a third-party provider that processes driver's license data was identified. What is affected • Check cashing and cash advance transactions at the kiosk are unavailable. Patrons can visit the cage for these services. • ATM services are not affected and remain operational.
Current status Our teams continue to prioritize this issue with the third-party provider although we have been unable to implement a solution.
Next update We will post an update by ~5:00 PM PT on October 6, 2026, or sooner if service is restored or the situation changes.
Posted Oct 06, 2026 - 15:57 UTC
Update
Service Disruption — VIP Preferred Investigating | October 5th at 4:30 PM PT
On October 2 at 1:31 PM PT a service interruption with a third-party provider that processes driver's license data was identified. What is affected • Check cashing and cash advance transactions at the kiosk are unavailable. Patrons can visit the cage for these services. • ATM services are not affected and remain operational.
Current status Our teams continue to prioritize this issue with the third-party provider although we have been unable to implement a solution.
Next update We will post an update by ~9:30 AM PT on October 6, 2026, or sooner if service is restored or the situation changes.
Posted Oct 05, 2026 - 23:28 UTC
Update
Service Disruption — VIP Preferred Investigating | October 5th at 9:20 AM PT
On October 2 at 1:31 PM PT a service interruption with a third-party provider that processes driver's license data was identified. What is affected • Check cashing and cash advance transactions at the kiosk are unavailable. Patrons can visit the cage for these services. • ATM services are not affected and remain operational.
Current status Our teams continue to prioritize this issue with the third-party provider although we have been unable to implement a solution.
Next update We will post an update by ~5:00 PM PT on October 5, 2026, or sooner if service is restored or the situation changes.
Posted Oct 05, 2026 - 16:20 UTC
Update
Service Disruption — VIP Preferred Investigating | October 4th at 5:00 PM PT
On October 2 at 1:31 PM PT a service interruption with a third-party provider that processes driver's license data was identified. What is affected • Check cashing and cash advance transactions at the kiosk are unavailable. Patrons can visit the cage for these services. • ATM services are not affected and remain operational.
Current status Our teams continue to prioritize this issue with the third-party provider although we have been unable to implement a solution.
Next update We will post an update by ~9:00 AM PT on October 5, 2026, or sooner if service is restored or the situation changes.
Posted Oct 05, 2026 - 00:02 UTC
Update
Service Disruption — VIP Preferred Investigating | October 4th at 10:00 AM PT
On October 2 at 1:31 PM PT a service interruption with a third-party provider that processes driver's license data was identified. What is affected • Check cashing and cash advance transactions at the kiosk are unavailable. Patrons can visit the cage for these services. • ATM services are not affected and remain operational.
Current status Our teams continue to prioritize this issue with the third-party provider although we have been unable to implement a solution.
Next update We will post an update by ~5:00 PM PT on October 4, 2026, or sooner if service is restored or the situation changes.
Posted Oct 04, 2026 - 16:58 UTC
Update
Service Disruption — VIP Preferred Investigating | October 3rd at 5:00 PM PT
On October 2 at 1:31 PM PT a service interruption with a third-party provider that processes driver's license data was identified. What is affected • Check cashing and cash advance transactions at the kiosk are unavailable. Patrons can visit the cage for these services. • ATM services are not affected and remain operational.
Current status Our teams continue to prioritize this issue with the third-party provider although we have been unable to implement a solution.
Next update We will post an update by ~10:00 AM PT on October 4, 2026, or sooner if service is restored or the situation changes.
Posted Oct 04, 2026 - 10:00 UTC
Update
Service Disruption — VIP Preferred Investigating | October 3rd at 8:45 AM PT
On October 2 at 1:31 PM PT a service interruption with a third-party provider that processes driver's license data was identified. What is affected • Check cashing and cash advance transactions at the kiosk are unavailable. Patrons can visit the cage for these services. • ATM services are not affected and remain operational.
Current status Our teams continue to prioritize this issue with the third-party provider although we have been unable to implement a solution.
Next update We will post an update by ~5:00 PM PT on October 3, 2026, or sooner if service is restored or the situation changes.
Posted Oct 03, 2026 - 15:49 UTC
Investigating
Service Disruption — VIP Preferred Investigating | October 2nd at 4:35 PM PT
On October 2 at 1:31 PM PST a service interruption with a third-party provider that processes driver's license data was identified. What is affected • Check cashing and cash advance transactions at the kiosk are unavailable. Patrons can visit the cage for these services. • ATM services are not affected and remain operational.
Current status Our teams are prioritizing this issue and working with the third-party provider to restore service. We do not have a resolution timeline yet.
Next update We will post an update by ~8:00 AM PST on Saturday, October 3, 2026, or sooner if service is restored or the situation changes.